Covid 19 / FAQ

​Information regarding the operation of our stores during Covid-19 (updated 15/10/20)

Both are stores are open and running on Covid-19 precautions. Please read below for each of our stores.

 

257 Sharrow Vale Rd 

Our opening hours are:

Monday to Thursday 11am – 6.30pm

Friday 11am – 7pm

Saturday 10am – 7pm

You are able to come in and purchase individual bottles.

Customers collecting pre-sold goods have a priority service.

 

We have rearranged the store furniture and have moved our counter to the front of the store.

You can enter a small section of the shop but wider browsing is not permitted.

We have put in place a glass screen and hand sanitiser is available for public use – please use it when entering and leaving.

Please wear a face mask (that covers both your mouth and nose) unless you are exempt from doing so.

Where possible, please do not touch the bottles.

We are regularly sanitising card machines and high frequency contact points.

We only allow one customer group at a time in the store. At busier times, in order to reduce queues outside, we will allow two individuals in the store – follow the instructions from the staff and adhere to social distancing measures.

Please observe social distancing if a queue forms outside.

The nature of our business is that we provide advice and so our customer interaction time will be longer than most other businesses. Be aware that at peak shopping times (Friday and Saturday) that you may have to wait a little longer before you are served. In order to minimise waiting times either aim to shop on our quieter days (Monday to Thursday) or purchase online and use the CLICK AND COLLECT option.

CLICK AND COLLECT customers have priority service. If you have ordered online or via email or telephone and have paid for your goods already then DO NOT join the queue. Please come straight to the door with your order number and name and we can serve you quicker.

We are still delivering to Sheffield addresses with a £60 minimum order. The quickest way is to order online via our website.

We also can take email and phone orders.

​How does it work?

You can either shop here on our website or get in contact with our Sharrow Vale Rd store directly via email: starmoreboss@gmail.com or via telephone from – 0114 4534087

If we don’t pick up the phone then please leave a message, we will get back to you.

 

358 Fulwood Rd

Our opening hours are:

Monday – Wednesday: Closed

Thursday 12pm-6.30pm

Friday 12pm-7pm

Saturday 11am-6.30pm

Our Fulwood Rd store in Ranmoor is open for browsing.

Please sanitise your hands when you enter and leave.

Please wear a face mask (that covers both your mouth and nose) unless you are exempt from doing so.

Where possible, please do not touch the bottles – we can pick them for you.

Only one customer group is allowed in at any one time to adhere to social distancing measures.

We are not running any tasting events from this store for the foreseeable future. All of our tasting events are now online.

Internet orders are mainly handled by our Sharrow Vale shop but we can arrange collection of goods from our Fulwood Rd shop